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CASES

Assigned to
Case
Summary
Case status
Priority
Created by
Date created
<Person 10>
2021420131
Develop an app for the IT Support team
Open
Medium
<Person 3>
17/11/2021
<Person 9>
2021420130
New product update
Open
Medium
<Person 3>
16/11/2021
<Person 8>
2021420129
Introduce a 3D guided tour inside the software
Open
Medium
<Person 9>
15/11/2021
<Person 7>
2021420128
Mock up new triggers feature
Open
Medium
<Person 3>
14/11/2021
<Person 6>
2021420127
Order new laptops for the Admin team
Closed
High
<Person 4>
19/11/2021
<Person 5>
2021420124
QA the latest software patch
Open
Medium
<Person 2>
16/11/2021
<Person 4>
2021420121
Run the V2.0 update for all internal apps
Open
High
<Person 3>
17/11/2021
<Person 3>
2021420120
Create automated reports
Open
Medium
<Person 2>
09/11/2021
<Person 2>
2021420092
Create dynamic rules for submission forms
Closed
Medium
<Person 3>
16/11/2021
<Person 1>
2021420091
Regression testing on the latest patch update
Open
High
<Person 2>
19/11/2021
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Case# 2021420131

Bug found in app code 
Case created by
New     >     In progress     >    Waiting for response     >     Resolved     >     Closed
Subject:           Please fix the bug in the app syntax
 
Description:     Please fix the bug in the app syntax

Source:            Online request




Case created:  November 20, 2021   

Response SLA: 5 business days



Comments:

November 19, 2021: Investigated complete app code; identified error
Escalate
Modify
OK
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